FAQs

Your Ukoo is equipped with quality machine heads that allow precision tuning. The tightness of the nut must be checked to guarantee the stability of the tuning and of course, avoid unwanted noises.

You can use a 10 wrench or an “English” wrench. Avoid using pliers to avoid damaging the head. No need to tighten too hard, but it shouldn’t move.

Tuning is important when you learn to play ukulele this is why you should pay great attention to it.

If your model is equipped with a preamp, you must install the batteries in the compartment at the bottom of the instrument near the jack. You will need 2x CR 2032 batteries (included).

This video shows you how to place them in the compartment.

With your ukoo, you either have a preamp equipped with a tuner or an external tuner included in the set. Once the batteries are in place, these accessories greatly facilitate tuning.

The standard tuning of the soprano (21″), concert (24″) and tenor (26″) ukulele is : A4 – E4 – C4 – G4

After setting this up, all you have to do now is learn to play ukulele!

Traditionally, the ukulele is played without a strap. This is why we don’t drill the holes in the instrument, because if the strap isn’t desired, then the holes aren’t either.

However, if you are a guitarist or you did not learn to play ukulele yet, you might want to have a strap for more stability. This is why we have made the material easy to handle and you can install a strap on your own:
– Check the following pictures and see where we drilled the holes

– Drill two holes with a 2 mm drill, being careful to remain as perpendicular as possible to the surface of the instrument.

-Screw the two buttons, and it’s done!

If you don’t have a drill or are not familiar with its use, ask for help from your friends, there is probably a handyman who will be delighted to do so. We are also happy to answer your questions.

4 categories:

1. Category: 1 instrument or bag x 1 of the basic price*
2. Category: 2 instruments or bags x 1.5 of the basic price*
3. Category: 3 instruments or bags x 2 of the basic price*
4. Category: more than 3 instruments or bags: require a shipping quote

6 zones:

1. Switzerland
2. EU (European Union)
3. other European countries
4. Russian Federation
5. USA
6. rest of the World
Insurance + 10% of the value of the order (incl. shipping costs) (as an option at checkout)

*Basic prices (including packing & shipping WITHOUT taxes & customs duties). Taxes and Custom Duties are in charge of the buyer.
Normal shipping:
Zones:
1. Switzerland
Free Shipping

2. EU (European Union)
Free Shipping

3. other European countries
55.- CHF /55.- USD/ 50 EUR

4. Russian Federation
75.- CHF /75.- USD/ 67 EUR

5. USA
90.- CHF /90.- USD/ 83 EUR

6. rest of the World
115.- CHF /115.- USD/ 107 EUR

On Ukoo Shop, you have multiple possibilities to pay:

  • Bank transfer
  • PayPal
  • Credit card

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